We aim to prove that strategic use of design at the heart of organisations creates more effective organisations. Independently minded since 2001, we help our clients solve complex challenges through the integration of brand and business strategy, identity and communications. That requires strong, collaborative working relationships. Here's how we build them:
Listen first, then be brave
Only by truly understanding your challenge from all angles, can we take the necessary risks to create the new perspective that will solve it long-term. We continue listening and evaluating to keep making improvements.
Insight drives imagination
We don’t know the answer, we discover it. Insight is only useful if it stimulates ideas. An idea is only valued if it solves the relevant problem. A process with the right amount of structure to generate surprising, effective solutions.
Painfully honest when necessary
What we do is for the best interests of our clients long-term. We challenge thinking to achieve this. Always respectfully, constructively and with a positive way forward.
Always curious, committed and collaborative
We’re intentionally small. It matters to us personally that every part of a project is a success. We do this by working collaboratively throughout - between disciplines, with client teams and with partners - to make sure every aspect of every problem is solved.
We’re passionate about the work we do at True North, and we’re thrilled that so many share our view. Our projects are frequently recognised in regional and national industry awards, for both creativity and effectiveness. It’s something we are really proud of.